VeriMaji | Secure Verification Official

Policy Overview

This Fraud Reporting Policy defines the procedures for identifying, reporting, and handling suspected fraudulent documents within the VeriMaji secure document verification system operated by SoftMaji InfoTech Pvt. Ltd..

Purpose of This Policy

To ensure timely identification and reporting of forged, altered, revoked, or unauthorized documents and to preserve the integrity of the VeriMaji verification ecosystem.

What Constitutes Fraud

Invalid, expired, or revoked verification results
Tampered QR codes or reference IDs
Mismatched document or holder information
Unauthorized document usage

Reporting a Fraudulent Document

Users can report suspected fraud directly through the VeriMaji application using the built-in fraud reporting feature. Accurate verification details must be provided to support investigation.

Information Collected During Reporting

Reference ID or QR verification data
Date and time of verification
Verification status and system response

User-provided remarks (optional)
Audit log references
No unnecessary personal data collected

Investigation & Action

All fraud reports are reviewed by the authorized legal and security team of SoftMaji InfoTech Pvt. Ltd.

Investigations are conducted using secure audit trails, verification logs, and internal records.

Appropriate corrective action may include record updates, access restrictions, or legal escalation where required.

Confidentiality & Misuse

All fraud reports are handled with strict confidentiality and are accessible only to authorized personnel.

False, misleading, or malicious reporting may result in restricted access to the VeriMaji platform and potential legal action.

Contact Information

SoftMaji InfoTech Pvt. Ltd.
4/40 Vipul Khand, Gomti Nagar
Lucknow, Uttar Pradesh - 226010
Email: hello@softmaji.in

By using the VeriMaji application, users acknowledge and agree to comply with this Fraud Reporting Policy.